Have you ever noticed how many “Success Gurus” love to give advice and write books on how to be successful, but when you dig deep into their background, they are not as experienced in success as they would lead you to believe.
That is why it is always so refreshing to find a little nugget of success advice from people who have succeeded in business and in life. This quite possibly is the best advice I have ever heard from a CEO.
From Indra Nooyi, Chairman and CEO, PepsiCo:
Whatever anybody says or does, assume positive intent. You will be amazed at how your whole approach to a person or problem becomes very different. When you assume negative intent, you’re angry. If you take away that anger and assume positive intent, you will be amazed. Your emotional quotient goes up because you are no longer almost random in your response. You don’t get defensive. You don’t scream. You are trying to understand and listen because at your basic core you are saying, “Maybe they are saying something to me that I’m not hearing.” So “assume positive intent” has been a huge piece of advice for me.
Reading about Indra Nooyi, I am so motivated to be a better person. I think she is quite possibly the most amazing CEO of a large company that I have ever read about. If every CEO had the same ideals and ability to motivate as she has, the world would be a much better place.
It is my goal to meet her and ask her how more companies can apply her techniques to be successful.
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Be Meek by Success Selector
May 7th, 2008 at 5:47 am
1[...] relates to my post on Indra Nooyi, Chairman and CEO, PepsiCo and advice given to me by the President and COO of a local [...]
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